How to Undo a Sent Email in Outlook – How to Recall an Email After It Has Been Delivered to the Recipient

 

How to Undo a Sent Email in Outlook

Many times we feel that we rushed into sending a message via email

or there were modifications that needed to be attached to that message,

whether they were additions or certain changes

In this article we will discover together a feature that may be the most important for you in one respect, or a disaster preventer,

in another respect. So let us go to explaining the lesson and welcome, my friend,

 

 

 

 

 

 

 

Recalling the message after sending it
Recalling the message after sending it

  1. Notes:

    • If you don't see the Recall This Message command, you may not have an Exchange account, or the feature may not be available within your organization.
    • You cannot recall a message that is protected by Azure Information Protection.
    • You cannot recall a message in Outlook on the web.
  2. Click Delete unread copies of this message or Delete unread copies and replace with a new message, and then click OK.

 

 

How to recall an email after sending it
How to recall an email after sending it

  1. If you are sending a replacement message, compose the message, and then click Send.

 

To Verify the Recall

The success or failure of a message recall depends on the recipients' settings in Outlook. The following table shows five scenarios:

 

 

Action Result
You send a message to someone. You recall the original message and replace it with a new one.

On the recipient's computer,

under Tracking, the Automatically process meeting requests and responses to meeting requests and polls check box is selected.

Note: To view this setting, File > Options > Mail. Scroll down to the Tracking section.

 Both the original message and the recall message are received in the recipient's inbox.

Assuming the original message has not been read, the original message is deleted and the recipient is informed that you, the sender, have deleted the message from their mailbox.

 

Note: If the original message is marked as read (viewing in the reading pane does not count as read in this scenario) when the recall message is processed, the recipient is informed that you, the sender, want to delete the message. However, the message remains in the recipient's Outlook folder.

 
You send a message to someone. You recall the original message and replace it with a new one.

On the recipient's computer, under Tracking, the Automatically process meeting requests and responses to meeting requests and polls check box is not selected.

Note: To view this setting, File > Options > Mail. Scroll down to the Tracking section.

 Both the original message and the recall message are received in the recipient's inbox.

On the recipient's computer, one of the following results occurs:

  • If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, have deleted the message from their mailbox.
  • If the recipient opens the original message first, the recall fails, and both the original and recall messages are available.

Note: If the original message is marked as read (viewing in the reading pane does not count as read in this scenario) when the recall message is processed, the recipient is informed that you, the sender, want to delete the message. However, the message remains in the recipient's Outlook folder.

 
You send a message to someone. You recall the original message and replace it with a new one.

On the recipient's computer, either by a rule or by an action of the recipient, the original message is moved from the inbox to another folder, and the recall message remains in the inbox (or is also moved to another folder).

 If the recall message and the original message are in different folders, the recipient receives a message indicating that the recall attempt failed. This happens regardless of Outlook configurations and message read status.

Both the original message and the new message are available to the recipient.
You send a message to someone. You recall the original message and replace it with a new one.

On the recipient's computer, either by a rule or by an action of the recipient, both messages are moved to the same folder. This results in behavior similar to what occurs when Outlook is not configured to automatically process messages.

 On the recipient's computer, one of the following results occurs:

  • If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, have deleted the message from their mailbox.
  • If the recipient opens the original message first, the recall fails, and both the old and new messages are available.
You send a message to a public folder. You recall the original message and replace it with a new one. One of the following results occurs:

  • If the recipient who read the recall message has read access to all items in the public folder but has not yet read the original message, the recall succeeds, and only the new message remains. You, the sender, receive a message stating that the recall was successful.
  • If the recipient has already marked the original message as read, they will be notified that the recall failed, and only the recall message will be deleted.

If a user who has any other rights to the public folder opens the recall message, the recall fails, and the user receives a message indicating that the recall failed. Both old and new messages remain in the public folder.

 

  • If the recipient read the original message and then marked it as unread, it is considered as never having been read and the recall succeeds.
  • In a public folder, it is the reader's rights, not the sender's rights, that determine the success or failure of the recall
In this video you will find the practical application and full explanation of the above method
We look forward to seeing you in other upcoming articles, God willing
Best regards from the Ezznology team

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