The Blue Screen Invades the World — What Happened at Microsoft
The Blue Screen Invades the World — What Happened at Microsoft That Led to the Disruption of Airports and Global Systems?!
A global technical outage paralyzed airports, airlines, telecommunications companies, and media outlets on Friday. Stock market indices in several cities, including London and Singapore, were affected. According to a security source in the British government, the technical glitch was not treated as a "deliberate cyber attack."
Crowdstrike CEO George Kurtz stated that the technical issue affecting Microsoft systems had been resolved. He noted that the next step is to work on restoring the affected systems.
In an interview with NBC News, Kurtz confirmed that the support team is in contact with affected sectors individually to resolve the issue and resume operations as quickly as possible. He noted that the technical glitch affected only Microsoft systems.
A global technical outage affected operations in various countries around the world, including Spanish, German, and American airports, airlines, media outlets, and financial sectors including banks, oil and gas trading, as well as the digital services for the Paris Summer Olympic Games.
Travelers on flights around the world faced delays, cancellations, and check-in issues as a result of the global outage. Airports and airlines experienced significant technical issues in their IT services.
The Down Detector website for tracking website outages showed disruptions at many banks, telecommunications companies, and some ministry services.
Impact of the Global Technology Outage: Flight Delays and Cancellations, and Problems in Financial Services and Telecommunications.
Microsoft announced that users may experience difficulty accessing Office 365 programs and services due to "a configuration change in a supported portion of the Azure cloud computing infrastructure."
Some users attributed the technical outage to a software update by cybersecurity firm Crowdstrike, which caused an issue in the Windows operating system, according to the Financial Times.
The Crowdstrike update issue appears to have affected the Windows operating system worldwide, with error messages appearing on laptops known as the "Blue Screen of Death."
Crowdstrike, an American cybersecurity company, helps businesses manage the security of their IT environments, including all services accessed via the internet. Its primary mission is to protect companies and prevent data breaches and cyber attacks.
Flight Delays and Cancellations, and Disruptions at Berlin Airport and Schiphol
Flight delays, cancellations, and problems with financial services and telecommunications.
As the global technology outage worsened, Berlin Airport announced a halt to flights until 08:00 GMT. The airport operator stated on the platform "X" that the airport is experiencing delays in passenger check-in due to a technical glitch.
In a related context, a Dutch official reported that Amsterdam's Schiphol Airport, one of Europe's busiest airports, was affected by problems and a global internet service outage. The official noted that this outage is affecting flights arriving and departing from Schiphol, and the number of flights affected by the problem was not yet clear.
Flight delays and cancellations, and disruptions at Berlin Airport and Amsterdam's Schiphol.
In Edinburgh, according to a Reuters witness, a "server connection lost" message appeared on boarding pass scanners at the airport. The airport advised passengers to check the status of their flights online before heading to the airport.
In addition, Turkish Airlines reported facing problems with its booking, passenger check-in, and ticketing systems due to a global technical glitch. The Turkish carrier's help desk confirmed via the platform "X" that work is underway to resolve the issue.
Flight Delays and Cancellations, and Problems at Hong Kong Airport, American Airlines, Media Outlets and Banks in Australia.
Hong Kong International Airport announced that the Microsoft service outage affected airlines, with passenger check-in operations switching to manual procedures, though flight operations were not affected.
Regarding American airlines, many major carriers halted operations due to communication problems. American Airlines, Delta Air Lines, United Airlines, and Allegiant Air suspended their flights shortly after Microsoft announced the restoration of its cloud services, which had affected several low-cost carriers.
It was not immediately clarified whether the call to prevent flights from taking off was related to Microsoft.
In Australia, media outlets, banks, and telecommunications companies experienced power outages, and the government indicated that this outage appears to be linked to a problem with global cybersecurity firm Crowdstrike.
Revised paragraph heading: Impact of the Global Technology Outage: Flight Delays and Cancellations, and Problems at Hong Kong Airport, American Airlines, Media Outlets and Banks in Australia.
Limited Impact on Beirut International Airport and Warnings from Ryanair.
According to the head of Beirut International Airport, the airport was affected by the global technical outage for only half an hour before the matter was addressed.
For its part, European airline Ryanair warned of the possibility of "disruptions" that may result from a third-party internet service outage. The company advised travelers to check the Ryanair app for updates on their flights.
Disruption to Air France Operations and Impact on the Paris Summer Olympics Organizing Committee.
French airline Air France announced disruptions to its operations due to a global technical issue, noting that flights that had already departed were not affected by the problem.
The company confirmed that the global IT technical issue significantly affected many airlines and airports around the world.
The organizing committee for the Paris Summer Olympics announced that its IT-related operations were affected as a result of the internet outage, one week before the Games were due to begin.
The organizing committee stated in its announcement that it had taken emergency measures to ensure the continuity of its operations, and did not disclose any details regarding the extent to which its operations were affected.
Delays in Some Flights for Saudi Airline "Nas Air".
Saudi airline Nas Air announced that its operations were affected by the global technical outage facing several airlines around the world. As a result, some flights were delayed and the website and mobile app experienced slow services.
The company stated, via the platform "X", that it is currently working with its service provider and relevant parties to fix the outage and provide alternative systems to ensure the continuity of normal operations as soon as possible.
Impact on Some Flights at Kuwait Airport and Activation of the "Business Continuity in Crises" Plan.
The Kuwait Civil Aviation Authority announced the activation of the "Business Continuity in Crises" plan, after some flights at Kuwait Airport were affected by the global technical outage.
Kuwait News Agency "KUNA" quoted the official spokesperson for Civil Aviation, Abdullah Al-Rajihi, as saying that the global technical glitch directly impacted flight operations systems and some flights at Kuwait Airport.
Kuwaiti airline Jazeera Airways announced that its operational systems were affected by the technical glitch, noting that it severely impacted information systems and operational procedures.
British "Sky News" Channel Goes Off the Air — Live Broadcast Interrupted.
The CEO of British "Sky News", David Rhodes, stated that the channel went off the air on Friday morning.
Rhodes stated via the platform "X" that "Sky News was unable to broadcast live television this morning, and we are currently informing viewers that we apologize for the interruption."
Impact of the Crisis on Oil and Gas
According to Reuters, 6 sources in the oil and gas sector reported that several major oil and gas trading hubs in London and Singapore are facing difficulties in executing transactions due to the internet outage.
The impacts of the widespread power outage extend broadly, as Spain reported a "computer incident" at all its airports. Ryanair, Europe's largest airline by passenger numbers, warned passengers of potential disruptions it said would affect "all airlines operating across the network," without specifying the nature of the disruptions.
Regarding financial companies, Jordan News Agency reported that some financial companies were slightly affected by the global technical glitch, but things returned to normal after the matter was addressed. The Telecommunications Regulatory Authority mentioned that some airline bookings were affected by the glitch, while Royal Jordanian Airlines announced that its flight schedule has not changed so far.
The UAE Ministry of Foreign Affairs pointed to a global technical glitch that affected all its electronic systems, including the attestation service. It advised users not to carry out any transactions until the glitch is resolved.
Update on the Restoration of Electronic Systems and Warning About Crowdstrike Software Update.
Subsequently, the UAE Ministry of Foreign Affairs announced that its electronic systems had returned to normal, confirming that the attestation service had resumed as usual.
Dubai International Airport (DXB) announced that services had returned to normal operations following the global technical outage, which had affected check-in for some airlines in Terminals 1 and 2 on Friday morning.
Earlier, the UAE Telecommunications and Digital Government Regulatory Authority announced that a technical defect in a software update by cybersecurity company "CrowdStrike" may affect the electronic systems of institutions using this software.
The Authority stated in its announcement: "We advise users of the software to wait and not perform any updates or downloads of CrowdStrike software until the glitch is resolved."
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